Stop Trying To Do It All.
Let Our Health Care Virtual Assistant Help.
Claims, billing, patient support all managed remotely by a HIPAA-trained Healthcare BPO VA from The Hour.
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Smart Support. Real Results.
How can a Health Care BPO virtual assistant help?

Charge Entry
We enter patient charges accurately into your billing system to ensure clean claim creation and faster reimbursement cycles.

Revenue Cycle
We manage the complete revenue cycle from claims to collections, improving financial health and reducing payment delays.

Payment Posting
We post and reconcile insurance and patient payments, ensuring your ledger stays accurate and up to date.

Pre-Cert & Verification
We handle pre-certification and insurance verification to reduce claim denials and confirm patient coverage before appointments.

Billing Services
We provide complete billing support, including statements, code entry, and follow-up for improved collections and compliance.

Eligibility Checks
We verify insurance eligibility and benefits so services are covered and your practice is paid promptly.

AR Services
We track outstanding balances, follow up consistently, and recover payments efficiently from payers and patients.

Claims Submission
We submit claims electronically or manually and ensure follow-up for timely processing and payment.

Denials Management
We review and resubmit denied claims, resolve issues, and improve first-pass approval rates to protect your revenue.

Patient Scheduling
We coordinate appointment booking and reminders to reduce no-shows and improve front-desk productivity.
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Back-Office Support
We handle all non-clinical backend processes so your team can focus on patient care.
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TOOLS WE EXPERTISE AT
Our Virtual Insurance Assistants are trained in industry-standard tools and platforms, ensuring seamless integration with your existing workflows.












More Time. Less Stress.
Benefits of using Virtual Health Care BPO Assistant.
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Easy Accounting Scale
Scale bookkeeping tasks quickly without growing your team.

Process Automation
Automate entries, invoices, and reports with smart tools.

Risk & Accuracy
Minimize errors and stay compliant with accurate records.

Medical Billing Experts
Work with trained professionals experienced in bookkeeping systems.

No Long Contracts
Flexible services with no commitment or lock-in terms.
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Business Growth
Free up time to focus on scaling your business.
Let’s Get Started,
it’s easier than you think

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Book a Call
Tell us what tasks you need help with.
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Get Matched
We assign the right VA, trained in your industry and tools.
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Start Delegating
Enjoy smooth workflows and real results—powered by people + AI.
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FAQs
Everything You Need to Know
Our assistants can support with policy checking, claims processing, renewals, COI management, data entry, and more so your team can focus on high-value tasks like underwriting and client relationships.
Yes. Every Virtual Insurance Assistant is trained in industry-standard platforms like Applied Epic, AMS360, InsuredMine, and more. We match you with someone already familiar with the tools you use.
Once we understand your needs, you’ll be matched with an assistant and onboarded in as little as 48 hours. Our process is fast, secure, and hassle-free.
Absolutely. All assistants work under strict NDA agreements, and we follow secure document handling protocols to ensure full compliance and client confidentiality.






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TESTIMONIAL
Results That Speaks Louder Than Words.
Arax Gevorgyan
Fashion Stylist
He gets stuff done , and in the best way possible.
We had originally planned on hiring just for a few things here and there, but he’s so good that we want to eventually go full time.
Long story (not so) short, trust my research because I’m probably pickier than you. Go with The Hour.