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​Free Consultation

Free Consultation

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Stop Trying To Do It All.

Let Our  Health Care Virtual Assistant Help.

Claims, billing, patient support all managed remotely by a HIPAA-trained Healthcare BPO VA from The Hour.

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Smart Support. Real Results.

How can a Health Care BPO virtual assistant help?

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Charge Entry

We enter patient charges accurately into your billing system to ensure clean claim creation and faster reimbursement cycles.

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Revenue Cycle

We manage the complete revenue cycle from claims to collections, improving financial health and reducing payment delays.

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Payment Posting

We post and reconcile insurance and patient payments, ensuring your ledger stays accurate and up to date.

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Pre-Cert & Verification

We handle pre-certification and insurance verification to reduce claim denials and confirm patient coverage before appointments.

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Billing Services

We provide complete billing support, including statements, code entry, and follow-up for improved collections and compliance.

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Eligibility Checks

We verify insurance eligibility and benefits so services are covered and your practice is paid promptly.

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AR Services

We track outstanding balances, follow up consistently, and recover payments efficiently from payers and patients.

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Claims Submission

We submit claims electronically or manually and ensure follow-up for timely processing and payment.

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Denials Management

We review and resubmit denied claims, resolve issues, and improve first-pass approval rates to protect your revenue.

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Patient Scheduling

We coordinate appointment booking and reminders to reduce no-shows and improve front-desk productivity.

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Back-Office Support

We handle all non-clinical backend processes so your team can focus on patient care.

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TOOLS WE EXPERTISE AT

Our Virtual Insurance Assistants are trained in industry-standard tools and platforms, ensuring seamless integration with your existing workflows.

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More Time. Less Stress.

Benefits of using Virtual Health Care BPO  Assistant.

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Easy Accounting Scale

Scale bookkeeping tasks quickly without growing your team.

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Process Automation

Automate entries, invoices, and reports with smart tools.

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Risk & Accuracy

Minimize errors and stay compliant with accurate records.

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Medical Billing Experts

Work with trained professionals experienced in bookkeeping systems.

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No Long Contracts

Flexible services with no commitment or lock-in terms.

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Business Growth

Free up time to focus on scaling your business.

Let’s Get Started,
it’s easier than you think

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Book a Call

Tell us what tasks you need help with.

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Get Matched

We assign the right VA, trained in your industry and tools.

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Start Delegating

Enjoy smooth workflows and real results—powered by people + AI.

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FAQs

Everything You Need to Know

  • Our assistants can support with policy checking, claims processing, renewals, COI management, data entry, and more so your team can focus on high-value tasks like underwriting and client relationships.

  • Yes. Every Virtual Insurance Assistant is trained in industry-standard platforms like Applied Epic, AMS360, InsuredMine, and more. We match you with someone already familiar with the tools you use.

  • Once we understand your needs, you’ll be matched with an assistant and onboarded in as little as 48 hours. Our process is fast, secure, and hassle-free.

  • Absolutely. All assistants work under strict NDA agreements, and we follow secure document handling protocols to ensure full compliance and client confidentiality.

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TESTIMONIAL

Results That Speaks Louder Than Words.

Theophan M

Executive Sales Coach

I am very pleased with my VA and intend to work with him for a long time.

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Mike J

CEO, Luxor Linens

I was really surprised by the variety of disciplines that The Hour VAs are experienced in and able to execute on. I feel my sanity coming back & productivity increasing exponentially.

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Arax Gevorgyan

Fashion Stylist

He gets stuff done , and in the best way possible.
We had originally planned on hiring just for a few things here and there, but he’s so good that we want to eventually go full time.
Long story (not so) short, trust my research because I’m probably pickier than you. Go with The Hour.

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Gary W

President, SCM

We have been very pleased with our Virtual Assistant’s performance.

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Allan F

CEO, Executive Edge INC

I never considered hiring a virtual assistant for my business but The Hour is different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help they provide on a daily basis is incredible.

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Amy Caruso

CEO, Grit Matters

Our VA is highly educated, very responsive, and experienced. We have been telling others about our experiences whenever we get the chance. The value they provide is truly immense.

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Contact us

Let’s Build Something Smarter Together

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