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info@thehour.co

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Parth

Virtual Assistant

Customer Review

Client-focused Account Manager with strong relationship-building and problem-solving skills, helping businesses grow by ensuring customer satisfaction, managing accounts smoothly, and supporting long-term client success. Skilled at understanding client needs, resolving issues quickly, and driving retention and upsell opportunities.

Daily Time
8.0 hr/d
Hourly Price
$8.0/hr
Skills

The Hour.co

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Account Management / Customer Success

Hands-on experience

• Client Onboarding and Training
• Relationship Management
• Account Growth and Retention
• Cross-functional Coordination
• Customer Feedback Handling
• Monthly/Quarterly Business Reviews (MBRs/QBRs)
• CRM and Account Tracking
• Upselling and Renewals
• Reporting and Performance Analysis
• Churn Management
• Process Improvement

A rounded, light grey box with a 'E-Commerce' label, outlining services like Order Processing, Product Listing, and Customer Support.
A rounded, light grey box with a 'Healthcare' label, detailing services such as Patient Scheduling and Eligibility Verification.
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A rounded, light grey box with an 'Insurance' label, mentioning services like Certificates of Insurance and Policy Renewals.
A rounded, light grey box with a 'Real Estate' label, describing services including Property Listing and Lead Generation.
A rounded, light grey box with a 'Recruitment' label, indicating services like Sourcing and ATS Management.
A rounded, light grey box with a 'Data Annotation' label, listing services such as Image Annotation, Video Annotation, and Audio Annotation.

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