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A Case Study by The Hour
Virtual Assistant Support for a Recruitment & Staffing Agency
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Company Overview
Hiring Smarter with VA Support
THE HOUR helps recruitment agencies and staffing firms speed up hiring cycles by handling candidate sourcing, resume screening, CRM updates, and interview coordination. Our trained virtual assistants act as an extension of your recruitment team boosting productivity while lowering overhead.
We’ve worked with agencies across healthcare, tech, construction, retail, and BPO sectors, helping them manage large talent pipelines with speed and structure.
Need help sourcing and managing candidates faster?
The Client
Powering a High-Volume Staffing Agency with Smart VA Support
Our client is a U.S.-based staffing agency with a focus on blue-collar and retail roles across multiple states. Their small internal team was spending too much time on resume screening, candidate outreach, and admin tasks slowing down their placements.
The Challenge
Filling multiple roles weekly with limited staff created key issues:
Delayed Follow-Ups
Missed out on top candidates due to slow response times.
No Interview Scheduling Help
Recruiters had to handle all back-and-forth themselves.
CRM Was Outdated
Candidate records were missing, duplicates were common.
The Solution
THE HOUR deployed a dedicated recruitment virtual assistant with industry-specific experience:
Sourcing Support
VA scanned job boards like Indeed, ZipRecruiter, and LinkedIn for potential matches.
Initial Screening
Reviewed resumes and used pre-set criteria to shortlist qualified candidates.
Candidate Outreach
Sent introduction emails and followed up with calls and texts using the client’s tone.
Interview Scheduling
Coordinated between candidates and recruiters to lock in times.
CRM Clean-Up
Updated all candidate data, removed duplicates, and tagged pipelines.
Job Posting Management
Created and published job ads across platforms, ensuring accurate role descriptions and optimized visibility.
The Verdict
Here’s what changed after working with us more time saved, less cost, and a stronger team.
