Free Consultation
Free Consultation
Stop Trying To Do It All.
Let Our E-commerce
Virtual Assistant Help.
Focus on growing your eCommerce business while The Hour handles your customer support boosting satisfaction, cutting costs, and enhancing loyalty with expert remote teams.
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Smart Support. Real Results.
How can a E-commerce virtual assistant help?
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Customer Service
We manage customer queries, complaints, and follow-ups across channels ensuring your shoppers always feel heard, supported, and satisfied.
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Website Maintenance
Our assistants update content, check functionality, and monitor store performance keeping your eCommerce platform running smoothly 24/7.
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Product Listing
We upload, organize, and optimize product listings with clean formatting and keywords ensuring better visibility and a seamless shopping experience.
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Order & Shipping Management
We handle order processing, shipping updates, and logistics coordination ensuring accurate deliveries and a better experience for your customers.
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Inventory & Stock Control
Our VAs manage stock levels, update listings, and monitor product availability keeping your store accurate, consistent, and always ready to sell.
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Returns, Exchanges & Admin Tasks
From handling returns to processing exchanges and managing backend admin we keep your post-purchase operations smooth and customer friendly.
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TOOLS WE EXPERTISE AT
Our Virtual Insurance Assistants are trained in industry-standard tools and platforms, ensuring seamless integration with your existing workflows.
More Time. Less Stress.
Benefits of using Virtual E-commerce Assistant.
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Efficient Store Management
Optimized daily operations for fast, organized store workflows.
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Cost Reduction
Cut expenses by outsourcing routine eCommerce operations.
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Round-the-Clock Support
Reliable assistance across time zones and customer hours.
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Quality Assurance & Monitoring
Consistent quality checks across listings, orders, and support.
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Efficient Brands Onboarding
Faster onboarding for products, listings, and brand assets.
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Client Requirement Analysis
Organized data that supports precise client expectations.
Let’s Get Started,
it’s easier than you think
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Book a Call
Tell us what tasks you need help with.
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Get Matched
We assign the right VA, trained in your industry and tools.
Start Delegating
Enjoy smooth workflows and real results—powered by people + AI.
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FAQs
Everything You Need to Know
Our assistants can support with product listings, order processing, inventory updates, customer service, return management, and more—so your team can focus on sales strategy and growth.
Yes. Every Virtual eCommerce Assistant is trained in platforms like Shopify, WooCommerce, Amazon Seller Central, and more. We match you with someone experienced in the tools and marketplaces you use.
Once we understand your needs, you’ll be matched with an assistant and onboarded in as little as 48 hours. Our process is fast, secure, and hassle-free.
Absolutely. All assistants work under strict NDA agreements, and we follow secure document handling protocols to ensure full compliance and client confidentiality.
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TESTIMONIAL
Results That Speaks Louder Than Words.
Theophan M
Executive Sales Coach
I am very pleased with my VA and intend to work with him for a long time.
Mike J
CEO, Luxor Linens
I was really surprised by the variety of disciplines that The Hour VAs are experienced in and able to execute on. I feel my sanity coming back & productivity increasing exponentially.
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Arax Gevorgyan
Fashion Stylist
He gets stuff done , and in the best way possible.
We had originally planned on hiring just for a few things here and there, but he’s so good that we want to eventually go full time.
Long story (not so) short, trust my research because I’m probably pickier than you. Go with The Hour.
Gary W
President, SCM
We have been very pleased with our Virtual Assistant’s performance.
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Allan F
CEO, Executive Edge INC
I never considered hiring a virtual assistant for my business but The Hour is different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help they provide on a daily basis is incredible.
Amy Caruso
CEO, Grit Matters
Our VA is highly educated, very responsive, and experienced. We have been telling others about our experiences whenever we get the chance. The value they provide is truly immense.
