Free Consultation
Free Consultation
Stop Trying To Do It All.
Let Our Receptionist
Virtual Assistant Help.
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Smart Support. Real Results.
How can a receptionist virtual assistant help?
Answering Calls
We answer incoming calls promptly and professionally, giving every caller a positive first impression of your business.
Screening & Forwarding
We screen callers, identify purpose and priority, then forward only the important ones to the right person or department.
Creating Tickets
We log every request or inquiry into your system with complete accuracy, ensuring proper tracking and follow-up.
Taking Messages
We capture and deliver caller messages with key details, so nothing important gets missed while you're unavailable.
Replying to Emails
We manage your inbox with timely, well-written responses that reflect your brand and maintain professional communication.
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Customer Support
We handle general inquiries, complaints, and client follow-ups to ensure satisfaction and stronger customer relationships.
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TOOLS WE EXPERTISE AT
Our Virtual Insurance Assistants are trained in industry-standard tools and platforms, ensuring seamless integration with your existing workflows.
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More Time. Less Stress.
Benefits of using Virtual receptionist Assistant.
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No Sick Days
Always available with reliable backup when others take leave.
24/7 Support
Round-the-clock availability to assist customers anytime they need.
Efficient Customer Service
Quick, professional responses that enhance every customer experience.
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Reduce Expenses
Lower your staffing costs without sacrificing operational quality.
Task Specialized Assistance
Assistants trained for travel-specific workflows and support tasks.
No Phone Interruptions
Stay focused while we handle all incoming travel calls.
Let’s Get Started,
it’s easier than you think
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Book a Call
Tell us what tasks you need help with.
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Get Matched
We assign the right VA, trained in your industry and tools.
Start Delegating
Enjoy smooth workflows and real results—powered by people + AI.
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FAQs
Everything You Need to Know
Our assistants can support with policy checking, claims processing, renewals, COI management, data entry, and more so your team can focus on high-value tasks like underwriting and client relationships.
Yes. Every Virtual Insurance Assistant is trained in industry-standard platforms like Applied Epic, AMS360, InsuredMine, and more. We match you with someone already familiar with the tools you use.
Once we understand your needs, you’ll be matched with an assistant and onboarded in as little as 48 hours. Our process is fast, secure, and hassle-free.
Absolutely. All assistants work under strict NDA agreements, and we follow secure document handling protocols to ensure full compliance and client confidentiality.
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TESTIMONIAL
Results That Speaks Louder Than Words.
Theophan M
Executive Sales Coach
I am very pleased with my VA and intend to work with him for a long time.
Mike J
CEO, Luxor Linens
I was really surprised by the variety of disciplines that The Hour VAs are experienced in and able to execute on. I feel my sanity coming back & productivity increasing exponentially.
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Arax Gevorgyan
Fashion Stylist
He gets stuff done , and in the best way possible.
We had originally planned on hiring just for a few things here and there, but he’s so good that we want to eventually go full time.
Long story (not so) short, trust my research because I’m probably pickier than you. Go with The Hour.
Gary W
President, SCM
We have been very pleased with our Virtual Assistant’s performance.
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Allan F
CEO, Executive Edge INC
I never considered hiring a virtual assistant for my business but The Hour is different, my virtual assistant exceeded expectations! It is more affordable than I thought and the help they provide on a daily basis is incredible.
Amy Caruso
CEO, Grit Matters
Our VA is highly educated, very responsive, and experienced. We have been telling others about our experiences whenever we get the chance. The value they provide is truly immense.
