Why You Need a Virtual Insurance Assistant
Insurance firms and brokers in Australia often struggle with the daily load of admin tasks—claims processing, policy updates, compliance documentation, and managing client follow-ups. These tasks take time and can lead to delays in service delivery.
That’s where a remote insurance VA in Australia helps. Our trained virtual assistants understand how the Australian insurance industry operates. Whether you’re a broker, agent, or part of an established agency, our VAs help streamline workflows so you can focus on client strategy.
What You Get:
Admin and documentation help tailored for Australian insurance operations
Claims, policy, and compliance support
Fast, accurate assistance from a remote insurance VA Australia-wide
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What Our
Virtual Assistants Can Do
Our insurance virtual assistants are trained to support your internal operations and customer-facing processes. Here’s what they can handle
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Claims Processing Support
Submit, track, and escalate insurance claims efficiently and accurately.
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Virtual PA for Insurance Companies
Support daily admin, calendar tasks, and internal communication.
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Policy Documentation Assistance
Keep digital records up to date and manage changes or renewals smoothly.
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Insurance Platform Data Entry
Input and maintain data across platforms used by Australian brokers.
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Lead Follow-Up for Insurance Agents
Ensure leads are contacted, CRM records are updated, and follow-ups are never missed.
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Tools and Platforms We Support
Our insurance VAs are skilled in a range of tools common to the Australian insurance sector
CRM Tools
HubSpot, Zoho, Salesforce
Insurance Management Platforms
Applied Systems, iManage
Australian Regulatory Portals
ASIC, APRA, and other compliance systems
Help Desk and Ticketing
Freshdesk, Zendesk for client queries
Email & Office Suites
Microsoft 365, Google Workspace
Task & Workflow Tools
Trello, Asana, Monday.com for workflow coordination
Who This Is For

Aligned with AEST Business Hours
Work with assistants who are ready when you are.

Insurance-Focused Training
Our VAs understand policy, claims, compliance, and insurance workflows.

Flexible Engagements
Scale up or down as per your workload no long-term lock-ins.
Let’s Get Started,
it’s easier than you think

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Book a Call
Tell us what tasks you need help with.
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Get Matched
We assign the right VA, trained in your industry and tools.
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Start Delegating
Enjoy smooth workflows and real results—powered by people + AI.